At TEND we offer resources and training to address the complex needs of high stress, trauma-exposed workplaces. We TEND to everyone on the team – front line workers, supervisors and managers and support staff, all of whom need concrete, evidence-informed tools and strategies to empower them and their organizations. We want to help you be healthy, effective and engaged.

Our approaches are built upon the work of Co-Executive Directors, Dr. Patricia Fisher, a Clinical Psychologist and Trauma Specialist, and Franҫoise Mathieu, a  registered Psychotherapist and Compassion Fatigue Specialist. Together they have combined over 30 years of experience to create TEND.

TEND training is available in multiple formats to ensure:

  1. Accessibility: Training formats designed to service individuals and groups either online or in-person.
  2. Sustainability: Training and resources designed to maximize the sustainability within organizations.

Check out our TEND Training and find out how we can TEND to you and your organization.


Meet the Team

francoise-mathieu-compassion-fatigue-tend-speakerFrançoise Mathieu, M.Ed., CCC., RP

Specialist in High-Stress Workplaces
Co-Executive Director, TEND

Françoise Mathieu is the founder of Compassion Fatigue Solutions, and a sought-after speaker and educator in Canada, the U.S. and around the world. With over 20 years of work in the field of mental health, she brings with her extensive experience as a crisis counselor, and nearly a decade of working with Health Canada’s CFMAP (Canadian Forces Member Assistance Program). Françoise is now Co-Executive Director of TEND, a joint venture with Dr. Pat Fisher and divides her time between public speaking engagements and working with organizations looking to train their teams about burnout, compassion fatigue, vicarious trauma, high stress workplaces, self care and helper wellness.

Françoise is one of the leaders of Compassion Fatigue and Vicarious Trauma education in North America. Since 2001, she has given hundreds of seminars on compassion fatigue and self care across the country to tens of thousands of helping professionals in the fields of health care, child welfare, the criminal justice sector, social and human services, emergency response, armed forces, education, addiction treatment and the Immigration and Refugee Board.

She is the author of The Compassion Fatigue Workbook, which was published by Routledge in 2012 as well as the author of several feature articles.

Françoise is also the chair of the CARE4YOU Conference, a popular event which brings together leaders in the field, front line workers and compassion fatigue educators for two days of learning, connection and refueling. This event is held in June every year.

For information on how to book training or a speaking engagement with Françoise, click here


Dr. Patricia Fisher, Specialist, Trauma Exposed WorkplacesDr. Patricia Fisher, R.Psych., L.Psych.

Specialist in Trauma-Exposed Workplaces
Co-Executive Director, TEND

Dr. Patricia Fisher is a clinical psychologist and specialist in organizational health and workplace wellness in trauma-exposed workplaces. As the founder of Fisher & Associates, over the past 20 years she has developed a host of research-based training programs, assessment tools and solutions for trauma-exposed workplaces and the staff and managers who work in them. Dr. Fisher is now Co-Executive Director of TEND, with Françoise Mathieu, and in this role she continues to work with trauma-exposed organizations, and to develop new research-based training programs, resources, and evaluation tools for managers and staff working in these critical fields.

Dr. Fisher has worked extensively with agencies and organizations from the social services, healthcare, justice, legal, corrections, policing, and emergency response sectors as well as those form other trauma-exposed environments. She has authored numerous reports and research papers and 9 books addressing trauma-exposed workplace issues. Her new book, Resilience, Balance & Meaning: Supporting our lives and our work in high stress, trauma-exposed workplaces, was released in December 2016, and her previous volume, Building Resilient Teams: Facilitating Workplace Wellness & Organizational Health in Trauma-Exposed Environments, was published in fall 2015 and is now being used in a wide range of trauma-exposed workplaces.

As a leader in the field, Dr. Fisher has consulted widely with both private and non-profit organizations, and government bodies at the state, provincial and federal levels to develop policy and solutions to the complex organizational challenges that often accompany high stress and trauma-exposed sectors. Dr. Fisher is a frequent and sought after speaker at international conferences.

For information on how to book training or a speaking engagement with Dr. Fisher, click here


We work alongside an amazing team of TEND associates



Dr. Mike Condra
Ph. D., C. Psych


Catherine Desjardins
M. Ps., C. Psych


Kay Glidden


Beth Reynolds Lewis


Donna Shannor


Valerie Spironello


Diana Tikasz


Lori Tomalty-Nusca

Cambria Rose Walsh


Meaghan Welfare