FOUNDATIONAL TRAINING

If this is the first time your organization is offering TEND education, we recommend that you begin by offering our foundational courses.
These sessions are designed to provide participants with the language to talk about the concepts that are central to well-being in the helping professions.

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WHAT WE OFFER

FOUNDATIONAL TRAINING

Burnout: Managing the “Wear & Tear” of Chronic Stress

Heavy workloads, intricate problems, and dwindling resources – these are on-going challenges facing our teams today. These challenges are amplified in the presence of emotional exhaustion and depletion. A recent global study found that 1 in 4 employees experience symptoms indicative of burnout. How do we help our teams retain the ability to think clearly and stay well in the face of these complex realities?

This session provides strategies to manage and mitigate burnout and the chronic “wear and tear” of working in a helping profession Participants will learn contributing factors to burnout and evidence-informed tools to stay focused and clear-headed.

  • ALL STAFF
  • ALL PROFESSIONS
  • NO PREREQUISITE

 

EDUCATIONAL GOALS

  • Identify the signs, symptoms, and risk factors of burnout
  • Recognize the impact of crisis situations and “wear & tear” on our energy levels
  • Learn evidence-informed strategies to rest and refuel

 

SAMPLE SESSION TITLES

WEBINAR | Navigating Through the Fog: Maintaining Our Ability to Think Clearly During Times of Stress

LIVE TRAINING | Burnout, Chronic Stress, and “Wear & Tear”: Refueling Strategies for High-Stress Teams

McKinsey Health Institute Employee Mental Health and Wellbeing Survey 2022

FOUNDATIONAL TRAINING

Empathic Strain & Secondary Trauma: Foundational Skills for Helping Professionals

Helping professionals pay an emotional price for doing the work that they do. Repeated and chronic exposure to difficult stories can lead to experiences of empathic strain and secondary trauma. How do we protect our staff who bear witness to suffering, and who hear, see, and read about trauma daily?

These “costs of caring” are normal and common when working with traumatic content or supporting people who are chronically in crisis. These sessions explore the impact of empathic strain and secondary trauma on the physical and emotional well-being on helping professionals. Participants will learn practical strategies to stay well while doing difficult work.

  • ALL STAFF
  • TRAUMA-EXPOSED PROFESSIONS
  • NO PREREQUISITE

 

EDUCATIONAL GOALS

  • Identify the signs, symptoms, and risk factors of empathic strain & secondary trauma
  • Develop strategies to take stock, reduce trauma exposure, and reset
  • Make a plan for sustainable change

 

SAMPLE SESSION TITLES

WEBINAR | Empathic Strain & Secondary Trauma 101: Understanding the Essentials

LIVE TRAINING | Proven Strategies that Work to Manage Empathic Strain & Secondary Trauma

FOUNDATIONAL TRAINING

Trauma-Informed Care: Serving Those with Complex Needs

There is no one-size-fits-all approach to working with people with complex needs. Responsive, ethical, and compassionate care is only possible when our teams understand and recognize the pervasive impact of trauma on well-being. Trauma-informed care is an approach to service provision and policy development that promotes a culture of safety, collaboration, and empowerment, ensuring better outcomes for both staff and the people they serve.

This session provides foundational knowledge about the prevalence, presentation, and impact of trauma. Participants will learn best-practice recommendations and strategies for providing trauma-sensitive care.

  • ALL STAFF
  • TRAUMA-EXPOSED PROFESSIONS
  • NO PREREQUISITE

 

EDUCATIONAL GOALS

  • Understand what trauma is and identify myths and assumptions
  • Recognize the influence of childhood trauma on beliefs, thoughts, and actions
  • Learn best-practices for delivering trauma-sensitive care and preventing re-traumatization

 

SAMPLE SESSION TITLES

WEBINAR | Trauma-Informed Care 101: Strategies for Safer, Kinder, and More Effective Care

LIVE TRAINING | Best Practice Approaches to Working with Complex Needs for Frontline Staff