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Resources

RESOURCES

Podcasts

PODCASTS

Resources on the go. Listen to the TEND podcast as well as other well-known podcasts featuring TEND speakers.

Video

VIDEOS

Check out our videos and recorded webinars featuring the TEND team.

Articles

ARTICLES

Learn more about topics related to empathic strain, secondary trauma and burnout on our blog featuring articles by Françoise Mathieu and our TEND associates.

eBooks

In the News

Peesker, S. (2022, April 18). Feeling burned out at work? Here’s how to break it to your boss. The Globe and Mail. https://www.theglobeandmail.com/business/careers/future-of-work/article-feeling-burned-out-at-work-heres-how-to-break-it-to-your-boss/

Lorinc, J. (2021, April 30). Wake up, work, sleep and repeat: Pandemic burnout is becoming a crisis among stay-at-home workers — here’s why it’s happening, and how to break through the fog, The Toronto Star. https://www.thestar.com/business/2021/04/30/burnout-caused-by-working-from-home-a-labour-problem-getting-recognition-in-canada

Crosier, S. (2019, September 18). Training prevailed during dramatic attack in downtown Kingston. The Whig Standard. https://www.thewhig.com/news/local-news/training-prevailed-during-traumatic-event-in-downtown-kingston

Casey, L. (2019, April 22). Witnesses say they are still struggling nearly 1 year since the deadly Toronto van attack. The Canadian Press. https://globalnews.ca/news/5189731/yonge-street-van-attack-witnesses-say-they-are-still-struggling/

Things you didn’t learn in law school: Dealing with vicarious trauma and other Issues. (2019, March 5). The Canadian Bar Association. https://www.cba.org/News-Media/News/2019/March/trauma-and-other-issues

Publications

Mathieu, F. (2019). When the juggling act isnʼt working: Five key strategies to reduce compassion fatigue and burnout. OBIA Review, 26 (4), 34-38.

Mathieu, F. (2016). Key strategies to reduce compassion fatigue and burnout. The Family Caregiver, September, 5-7.

Mathieu, F. (2015) Beyond Kale and Pedicures: Can we beat burnout and compassion fatigue? Originally published on www.compassionfatigue.ca.

Mathieu, F., & McLean, L., (2014) Managing Compassion Fatigue, Moral Distress and Burnout in a context of patient-centered care in Walton, M., Barnsteiner, J., & Disch, J. (eds) Patient/Family Centered Care – Patient and Care Provider Considerations, Sigma Theta Tau International. Recipient of the 2014 AJN Book of the Year Award.

Mathieu, F. (2014) Compassion fatigue: do you have it? The Family Caregiver, June, 5-7.

Mathieu, F. (2014). Occupational hazards: Compassion fatigue, vicarious trauma and burnout. Canadian Nurse, 110 (5), 12-13.

Mathieu, F. (2012). The Compassion fatigue workbook: Creative tools for transforming compassion fatigue and vicarious traumatization. New York, NY: Routledge.

Mathieu, F. (2010) Running on empty: Compassion fatigue in long term care professionals. Long Term Care, October.

Mathieu, F. (2009). Muddled message for meds: Not all future doctors can aspire to be the next Patch Adams due to compassion fatigue. The Queen’s Journal, 137 (5).

Mathieu, F. (2007). Running on Empty: Compassion fatigue in health professionals. Rehab & Community Care Medicine, 16 (1).

Purkey, E., Patel, R., Beckett, T., Mathieu, F., (2018) Primary Care Experiences of Women with a History of Childhood Trauma and Chronic Disease: Trauma-Informed Care Approach. Canadian Family Physician, 64, 204.

Walsh, C.R., Mathieu, F., Hendricks, A. (2017). Report from the Secondary Traumatic Stress San Diego Think Tank, Traumatology, 23 (2), 124-128.

by Brocko2020

Education

EDUCATION

Course on Demand

COURSES ON-DEMAND

Purchase access to a TEND online course and learn according to your own schedule.

Virtual Learning

VIRTUAL LEARNING

Organize a virtual training for your team or organization.

Workshops

LIVE WORKSHOPS

Book one of our TEND speakers for an up-coming event or conference.

Françoise Mathieu

KEYNOTE

Need a dynamic keynote speaker? Inquire about booking Françoise Mathieu to speak at your next event.

by Brocko2020

Courses On-Demand

COURSES ON-DEMAND

Purchase access to a TEND online course and learn according to your own schedule.

CF-101

COMPASSION
FATIGUE 101

Compassion Fatigue 101 is an online course that explores the essentials of Compassion Fatigue – a normal consequence of working in a helping field.

The level of compassion fatigue a helper experiences can ebb and flow from one day to the next, and even very healthy helpers with optimal life/work balance and self care strategies can experience a higher than normal level of compassion fatigue when they are overloaded, are working with a lot of traumatic content, or find their case load suddenly heavy with clients who are all chronically in crisis.

This course been offered across Canada and the United States to thousands of professionals and after completing the course, participants have reported feeling inspired to make meaningful changes in their personal, professional and organizational lives in addition to learning practical strategies for identifying and dealing with the costs of caring.

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Staying Grounded

STAYING
GROUNDED

This online course provides skills to move helping professionals out of states of reactivity or avoidance and into the place of possibility where we are centered amongst the chaos and can choose how we wish to respond. It is ideally suited for front- line workers and others working with forensic evidence, investigations, court, with witnesses and victims and those working with individuals who have experienced difficult and traumatic experiences. The acronym WTF is used throughout the course and stands for “Window of Tolerance Framework”.

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Resilience in Trauma-Exposed Work

RESILIENCE IN TRAUMA-EXPOSED WORK

Working in fields where we are exposed to trauma, both directly and indirectly, provides a unique pathway to personal and professional growth and the development of an informed wisdom. However, work in these areas also increases our risk for serious stress, burnout and trauma effects. Fortunately, extensive research over the past decade provides grounded approaches to effectively address stress in trauma-exposed workplaces.

This workshop will provide a solid framework to understand the mechanisms of stress and resilience within trauma-exposed environments, and will introduce practical, best-practices approaches to increasing resilience and enhancing individual wellness and organizational health

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Organizational Health

ORGANIZATIONAL HEALTH: ESSENTIALS

An intensive online course designed for managers and supervisors of teams working in high stress, trauma-exposed environments such as healthcare, the criminal justice sector, social and human services, emergency response, armed forces, education, child welfare, community mental health, non-profit organizations and related services.

Trauma-exposed work creates a unique climate with increased risk for serious stress and burnout and can lead to a rise in sick time, low morale, lack of team cohesion and high turnover. These consequences can, in turn, seriously limit a team’s ability to work effectively and efficiently. As leaders, the managers and supervisors of these teams can play an essential role in mitigating the effects of stress and increase the resilience of their staff.

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TEND Homepage

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Individuals

We support individuals by providing accessible education, tools, and resources for managing the effects of high-stress and trauma-exposed work.

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Leadership

We support the development of transformational leadership and management practices that take into consideration the complex, specialized challenge of supervising staff who work within high stress systems.

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Organizations

We support organizations by fostering a collaborative approach among staff and management leading to lowered attrition rates, increased cohesion among teams, and improved outcomes for clients.

Team members

WHO WE ARE

We are a team of experienced educators with extensive backgrounds in the fields of mental health and organizational well-being. Since 2001, our educators have given thousands of workshops across Canada, the United States and around the world.

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Françoise on stage

WHAT WE DO

We provide education and resources to helping professions, leadership, and organizations to help them stay healthy, effective and engaged while doing challenging work.

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RECENT ARTICLES

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SUBSCRIBE TODAY

JOIN OUR MAILING LIST TO RECEIVE UPATES ON TEND EVENTS AND FREE RESOURCES

by Brocko2020