Online Compassion Fatigue Train the Trainer Program – February 2020

With Françoise Mathieu, M.Ed., CCC., CEO, TEND.



This was one of the best trainings I have ever attended.

The materials & facilitation were excellent. I recommend this training to anyone who wants to find a way to bring some organizational awareness about Compassion Fatigue and Secondary Traumatic Stress back to their peers/colleagues, etc.

Françoise created a highly participatory and inclusive environment and her delivery is amazing. If I can find a way to channel 1/16th of her energy and passion I will consider myself an effective trainer.

– 2018 TTT participant

Since 2008, over 1000 students have successfully completed the Compassion Fatigue Train the Trainer program. This online course led by compassion fatigue expert and sought-after speaker and educator Françoise Mathieu, M.Ed., CCC., RP., CEO, teaches you how to design a customized compassion fatigue workshop for your community or organization, while also developing the skills and knowledge to become an effective and engaging presenter.

This online webinar offers tools, handouts, strategies, training materials and marketing strategies to adapt Compassion Fatigue 101 to your community’s specific needs and to your own presentation style.

Please note that registration for this course is limited to 20 participants.


Online Train the Trainer Webinar Course dates


4 Live Webinars: 12:00-2:00pm (EST)
Tuesdays – February 11th, 18th, 25th & March 3rd

4 Q&A Teleconference calls: 12:00-1:30pm (EST)
Fridays – February 14th, 21st, 28th & March 6th

*please note that the call on February 21st will be pre-recorded* 

1 Follow-up Q&A call: 12:00-1:30pm (EST)
Friday, April 3rd

Each participant also has the option to add a one (1) hour private/individual consultation with a TEND associate. Date and time to be individually determined at an additional cost of $/hr. 

Please note that in order to register for this online webinar, prior attendance to a full or half day Compassion Fatigue 101 workshop is required. For those who have not attended a live workshop, Compassion Fatigue 101 is available as an online course. Click here for more information.


Train the Trainer Materials


Included with this course is everything you need to customize and deliver your own training sessions. Participants will receive:

  • A copy of The Compassion Fatigue Workbook
  • A copy of The Train the Trainer Manual
  • The Designing and Marketing a Compassion Fatigue Workshop in 10 Key Steps e-book
  • Resources and videos in digital format
  • A USB key containing a power point presentation template and additional reading materials
  • The “one hour bites” training webinars and power points

Please contact Amanda, our Communications Coordinator for questions concerning materials and shipping at


Course Requirements


Participation: There are four webinars and four Q&A sessions during the months of February and March and one follow-up call in April. Participants are expected to attend as many of these live sessions as possible. If you are unable to attend live, you must review the recorded sessions during the same week that the webinars aired.

Time Commitment: Taking part in this course will require that you protect time each week to complete the required readings and assignments. We recommend that you protect six hours a week to get the most out of this course. Please check your schedule ahead of time and ensure that the timing of this program works for you – we are unable to issue a refund once the course begins.

Certification: Upon successful completion of this course, you will receive a certificate indicating that you have completed the Compassion Fatigue Educator: Train the Trainer program. 

You will be expected to complete the course and all homework assignments by the end of April 2020.

Please contact Amanda, our Communications Coordinator for questions concerning course requirements at


Course Tuition


Course fee + Materials = $2450 CAD + applicable taxes

You will also have the option to add a 1 (one) hour consultation call with a TEND associate to ensure that your concerns/questions surrounding compassion fatigue training can be addressed.

A 20% group rate is available for groups of 6+.

We are pleased to offer payment plans if you are unable to pay the entire tuition in one payment. Please note that tuition must be paid in full prior to the beginning of the course on Monday, February 10th, 2020.  Please contact us ASAP if you intend to pay in installments.

Please contact Tasha, our Client Manager for questions concerning payment at


Cancellation Policy

We reserve the right to cancel this course should the number of registrations be insufficient. We are not responsible for any costs that may be incurred by the cancellation of this course.

Substitution Policy: A colleague may attend in your place. Simply email us with the name of the person who will be attending in your place.

Cancellation Policy:

  • 14 days or more before the event – we will issue you a refund, minus a $35.00 administration fee
  • Less than 14 days before the event – we will issue you a refund, minus a $50.00 administration fee
  • If you have already received the materials for this course prior to cancelling, you will be responsible for the price of the materials ($250.00 CAD+ HST and shipping cost)
  • No refunds will be issued once this course begins on Tuesday, February 11th, 2020. 

Please contact Tasha, our Client Manager for questions concerning cancellations at


Terms & Conditions apply – please read them carefully here.


Frequently Asked Questions


Who is this course for?

This online webinar course is designed for individuals who have successfully completed Compassion Fatigue 101 and who wish to acquire the tools to bring this training back to their agency or to their community. During the Train the Trainer course, you will be provided with all the resources needed to offer this training in full-day, half-day and one-hour formats.

How can I get the prerequisite? 

If you have taken a Compassion Fatigue 101 live training with Françoise Mathieu or one of our TEND associates, you may meet the prerequisite for the Train the Trainer course. Please contact us at

We also offer Compassion Fatigue 101 as an online course which you can take at any time. Click here for more information.

I can’t attend some of the dates. Can I still register in this course?

Yes. Each webinar will be recorded so that you can access them at a time that works for you. However, you must review the recorded sessions during the same week that the webinars aired.

What technology do I need to participate?

We use the online program Instant Teleseminar for this course. You can participate by phone OR by computer (access to a reliable internet connection and a microphone is needed). Participants will also need to be comfortable using Dropbox to access the course materials.

The course is full! What can I do?

In order to ensure quality and customized content, registration for this course is limited to 20 participants. If you intend to participate in this course, please register ASAP as we cannot hold or guarantee any individual spots in this course.

In the event that this course is full, consider joining us for our live Train the Trainer course in Kingston, ON happening in November 2020. Registration details coming soon. 

Otherwise, join our mailing list for updates on the next online training course.



For questions concerning registration, payment, and cancellations contact Tasha at

For questions concerning course requirements, travel or accommodation and materials contact Amanda at

For general inquiries, contact or give us a call at (613)-547-3247. 

Feedback from past participants

I can’t echo enough how great and resourceful this TTT has been. Between the abundance of material, hearing people share on the Q and As and the delivery through instruction over the 4 webinars I feel good about what has come from this and the support that is available should I need any further in preparing to deliver workshops this year.

I think the homework after the webinar was extremely useful. It helped digest the information in our own way.

The most useful part of the training was the practical and “real” stories provided by Françoise which brought the reality of delivering the workshops to life.

It is rare to be able to sit, listen, and digest new material. The webinar provided me with a thoughtful opportunity to have a focused session, go away and read, and then (in a graduated fashion) demonstrate my learning. The workload was as described in the first session and was appropriate.

I found the ideas for needs assessment, and the appropriate emphasis on knowing your audience, as well as the suggestions for having healthy living demonstrations.  I would actually like to develop a workshop that would allow participants to spend a day sampling various activities.

This training was excellent; I feel way more confident than I did at the beginning in my ability to deliver a decent workshop!