The online program that trains you to train others in high-stress, trauma-exposed work.

Since 2008, TEND has trained hundreds of professionals to design and deliver their own secondary trauma and empathic strain workshops within an agency and as part of their own independent business.

Well-trained educators are vital for improving organizational health, increasing staff resilience, and ensuring sustainable education throughout the years.

Four Weeks of Interactive Learning

Each week, dive into advanced topics relevant to high-stress, trauma-exposed professions. Explore best practices, assess your strengths and vulnerabilities, and learn how to refine your message.

Weekly Q&A Sessions to Consolidate Your Learning

Class sizes are limited to ensure an individualized experience.

Event
Program instructor

Led by Françoise Mathieu

Françoise Mathieu, M. Ed., RP, is an educator, speaker, and expert on secondary trauma and empathic strain. She is the author of The Compassion Fatigue Workbook, founding member of the Secondary Traumatic Stress Consortium, and the Executive Director of TEND.

Everything you need to design and deliver your own workshops.

Build your presenter toolkit and craft engaging workshops based on best practices in the field.

Course workbooks
On-demand learning
Resources and Handouts
  • Handouts and assessment tools
  • PowerPoint templates and guides
  • Recommended resources and articles

“I truly appreciated how delicately Francoise and the other participants managed the topics given the current climate. It was a supportive and insightful group and I am grateful for this experience!”

– Participant of the Fall 2021 Session
Week one

The Foundations of a Empathic Strain & Secondary Trauma Workshop

  • What’s New? The latest research on secondary trauma and empathic strain.
  • Risk Factors for Helping Professionals: Using the TEND Venn Diagram to help your audience understand burnout, moral distress, and related concepts.
  • Assessing Your Strengths: Reflect on what skills you have as a presenter and identify areas to improve.
Week two

How to Make Your Workshop Stick

  • Educational & Experiential Goals: A framework to guide the creation of your workshop.
  • Five Components of an Engaging Workshop: Make it memorable and valuable to your audience.
  • Building Your Presenter Toolkit: Strategies to engage your audience and tailor your content to specific professions.
  • “Classroom” Management: Learn how to manage the “doom and gloom” crowd and other difficult audiences.
Week three

Lessons Learned: Essential Tips for Presenters

  • Presenting on Self-care & Resilience: How to get your audience on-board with mindfulness.
  • Support Your Case: Where to find data to back-up your facts.
  • Getting Buy-In: Dealing with pushback and ensuring a safe learning environment.
  • Zoom, MS Teams, and More: Tips for creating an engaging presentation on a virtual platform.
Week four

Presenting to Leadership & Your Next Steps

  • Organizational Health: How to approach these topics with your audience.
  • Complex Stress: Understanding what makes a trauma-exposed workplace unique.
  • Quick Start Guide: Tools and resources for presenting to leadership.
  • Action Plan: Making a concrete strategy for your next steps as a trainer.
Week five

Final Q&A Session

After getting a chance to test out your skills, reconnect with your peers and Françoise for a final Q&A session.

SPRING 2022 SESSION


WEEK ONE

Lecture

Tuesday, April 5, 2022

12:00 PM – 2:00 PM ET

Q&A

Friday, April 8, 2022

1:00 PM – 2:15 PM ET


WEEK TWO

Lecture

Tuesday, April 12, 2022

12:00 PM – 2:00 PM ET

Q&A

Thursday, April 14, 2022

1:00 PM – 2:15 PM ET


WEEK THREE

Lecture

Tuesday, April 19, 2022

12:00 PM – 2:00 PM ET

Q&A

Friday, April 22, 2022

1:00 PM – 2:15 PM ET


WEEK FOUR

Lecture

Tuesday, April 26, 2022

12:00 PM – 2:00 PM ET

Q&A

Friday, April 29, 2022

1:00 PM – 2:15 PM ET


WEEK FOUR

Final Q&A

Friday, May 27, 2022

1:00 PM – 2:15 PM ET


Investment

$2,950

CAD + Applicable taxes.
$500 non-refundable deposit due at time of enrollment.

Register

Frequently Asked Questions

This online program is designed for individuals who have completed basic education in secondary traumatic stress, empathic strain and related concepts and who wish to acquire the tools to bring this training back to their agency or to their community. Participants of this program work in a wide range of professions such as healthcare, education, legal fields, policing, military and many others.

We reserve the right to cancel this course should the number of registrations be insufficient. We are not responsible for any costs that may be incurred by the cancellation of this course.

In the event that TEND cancels this program, all course fees including deposits will be returned to participants.

  • If you choose to cancel your registration on or before Tuesday, March 29, 2022, you will receive a refund of your course fee minus the registration deposit of $500.00 CAD + Tax. This deposit can be put towards a future program.
  • If you have already received the materials for this course prior to cancelling, you will be responsible for this cost ($250.00 CAD + Tax)
  • No refunds will be issued on or after Wednesday, March 30, 2022. A colleague may attend in your place.

Terms & Conditions apply

You will require a reliable internet connection, a microphone, and webcam. Participants will also need to be comfortable using the online program Dropbox to access materials for this program.

Yes – all of the sessions will be recorded and can be viewed on your own schedule. Participants will be responsible for reviewing any missed materials throughout the course.

In order to ensure a personalized experience for all participants, registration for this program is limited. If the current session is full, please email Alison, our Client Support Lead, to be placed on our waiting list.

Yes. We offer our Train the Trainer program as an in-house training to organizations. Contact us to learn more.