Continuing Education Series

For Educators & Advocates of Healthy Workplaces

Stay up-to-date on the latest research and best practice recommendations.

The challenges faced by high-stress and trauma-exposed workplaces change quickly and unexpectedly. Our Continuing Education Series helps to meet these challenges by providing education and strategies to keep teams and organizations well.

Designed for past participants of our  intensive programs and other advocates, each session takes a deep dive into topics such as secondary trauma, moral distress, trauma-informed practices, organizational health, and more.

What will I learn?

Strategies, tools, and best practice recommendations to build, maintain, and advocate for a healthy workplace.

Who should register?

Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.

How do I attend?

Sessions are hosted virtually Recordings will be available for 10-days following the live event.

Upcoming Sessions

All sessions are conducted virtually via Zoom. Once registered, participants will receive instructions for accessing the live event and recordings.

Trainers

Francoise
Françoise Mathieu, MEd, RP is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook and the Executive Director of TEND.
Marlene O'Neill Laberge, MSW, is an Organizational Health Specialist and is the lead of the TEND Organizational Health Roadmap Program where she works collaboratively with leaders to create the best possible work environments for their teams. With over 20 years of experience, she has worked in front-line, consultant and leadership roles across sectors, as well as within multi-disciplinary teams.

Stronger Together

(Re)building Trust and Connection in Trauma-Exposed Workplaces

Wednesday, November 19, 2025 | 12:00 PM – 2:00 PM ET

A robust body of research has shown that the single strongest protective factor for stress and burnout is the quality of our social support systems, both at work and in our personal lives. Our Roadmap work echoes these findings: again and again, people tell us that it’s their colleagues, their team, that keeps them going in the toughest moments.

In high-pressure, trauma-exposed workplaces, connection with colleagues can easily break down. Yet strong, supportive relationships are essential: they help buffer stress, reduce conflict, and foster resilience, emotional safety, and long-term engagement. When teams are grounded in trust and communication, ethical and sustainable practice becomes far more possible. This practical, interactive session will explore what helps and hinders connection at work. We’ll look at how role confusion, interpersonal tension, and chronic stress can quietly erode collaboration over time. Participants will leave with clear, usable tools to rebuild trust, improve communication, and foster the kind of team culture that helps us stay grounded and effective, even under pressure.

By the end of this session, participants will be able to:

  • Describe how trauma exposure can influence relationships and team dynamics at work.
  • Identify common factors that undermine trust and communication in high-pressure environments.
  • Reflect on personal relationship patterns and opportunities for connection.
  • Apply practical strategies to strengthen trust and foster supportive team relationships.

Registration is limited to 50 participants.

Cost: $250 CAD + applicable taxes

REGISTRATION COMING SOON!

Frequently Asked Questions

Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.

Yes. The instructor teaches each session with the assumption that participants have some familiarity with foundational concepts such as secondary traumatic stress and empathic strain, and how these concepts impact helping professions.

While we invite anyone who is passionate about the importance of sustainable, ethical, and trauma-informed practices within the workplace to attend these sessions, they are not intended as an introduction to these topics.

If these concepts are new to you or your team, or you’re not sure if this session is the right fit, please contact Alison, Operations Manager to discuss.

You will need a reliable internet connection, a microphone, and webcam. All sessions are conducted virtually via Zoom and participants are invited to turn their camera and microphones on to participant in the sessions.

Participants may also be invited to use the online program Dropbox to access additional materials.

Yes. Recordings will be available for 10-days following the live event. Once registered, participants will receive emailed instructions for accessing the live event and recordings.

Once registration and payment has been received, you will receive an email with instructions for accessing the live virtual event. Please check your spam, junk, promotions, or other inboxes for this email.

A second email will be sent after the live virtual session with instructions to access the recording.

If you do not receive one or both of these emails, or require assistance with payment options, please contact Alison, our Operations Manager, at alison@tendacademy.ca.

Once payment has been confirmed, no refunds will be issued. Recordings will be available for 10-days following the date of the session for participants who are unable to attend live, or would like to re-visit the content.

TEND reserves the right to cancel a session should the number of registrations be insufficient. In the event that TEND cancels a session, all registration fees will be returned to participants. TEND is not responsible for any costs that may be incurred by the cancellation of a session.

Registration is limited to 50 participants. If the session you would like to attend is full, please email Grace, our Training Coordinator, at grace@tendacademy.ca to be placed on our waiting list.

Yes. Contact us to learn more.

We do not provide accredited continuing education credits for any regulatory bodies, however a certificate of registration is available upon request. Please contact Grace, our Training Coordinator, at grace@tendacademy.ca for more information.

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