Stay up-to-date on the latest research and best practice recommendations.

The challenges faced by high-stress and trauma-exposed workplaces change quickly and unexpectedly. Our Continuing Education Series helps to meet these challenges by providing education and strategies to keep teams and organizations well.

Designed for past participants of our Train the Trainer Program and other advocates, each session takes a deep dive into topics such as secondary trauma, moral distress, trauma-informed practices, organizational health, and more.

What will I learn?

Strategies, tools, and best practice recommendations to build, maintain, and advocate for a healthy workplace.

Who should register?

Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.

Priority registration is given to past participants of our Train the Trainer program. If spaces remain, general registration opens one-week after.

How do I attend?

Sessions are hosted virtually Recordings will be available for 10-days following the live event.

UPCOMING SESSIONS

All sessions are conducted virtually via Zoom. Once registered, participants will receive instructions for accessing the live event and recordings.

Debriefing & Mutual Support Practices for Teams: An Introduction to the Fundamental Concepts

Thursday, September 26, 2024 | 12:00 PM – 2:00 PM ET

Many professions use the term “debriefing” to describe protocols used to respond in the aftermath of critical events. Yet, there is confusion about which practices are helpful and healthy – and which ones may lead to further harm. How do we support one another while protecting ourselves from traumatic content? How do we embed regular check-ins for mutual support?

This session will provide recommendations and resources for teams looking for effective ways to process the distressing elements of their work. It will also explore the importance of addressing both critical incidents and the cumulative impact of on-going trauma exposure – which, due to its subtle nature, can often be overlooked.

In this session, we will discuss:

  • Why some debriefing practices may be more harmful than helpful
  • An introduction into the Continuum of Mutual Support
  • Resources to examine your current debriefing and mutual support practices

Registration is limited to 40 participants.

COST: $250 CAD + applicable taxes

Registration is currently open for past participants of our Train the Trainer program. General registration will open on May 1, 2024.

REGISTER NOW

Françoise Mathieu, M. Ed, RP is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook and the Executive Director of TEND.

The Ethical Binds of Our Work: Strategies to Recognize & Address Moral Distress in Our Teams

Thursday, November 14, 2024 | 12:00 PM – 2:00 PM ET

Moral distress is a complex and challenging phenomenon that is distinct from other forms of work-related distress. It occurs when we know the morally right thing to do, but are constrained from acting due to external factors such as institutional policies, hierarchical structures, or limited resources. In other words, moral distress arises when there is a misalignment between what we believe is morally right, and what we can actually do in a given situation. Unresolved moral distress can lead to workplaces fraught with pain, guilt, and shame.

While we may not be able to change the system in which we work, the first step towards addressing moral distress is learning how to recognize it in ourselves and our teams. In this session, we will discuss:

  • The difference between moral distress and moral dilemmas
  • The consequences of unresolved moral distress
  • Strategies to recognize and address moral distress from a team and organizational perspective

Registration is limited to 40 participants.

COST: $250 CAD + applicable taxes

Registration is currently open for past participants of our Train the Trainer program. General registration will open on May 1, 2024.

REGISTER NOW

Françoise Mathieu, M. Ed, RP is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook and the Executive Director of TEND.

Unstuck: Working with Intractable Problems

Thursday, January 16, 2025 | 12:00 PM – 2:00 PM ET

“Intractable problems” refer to situations that are extremely challenging, feel impossible to resolve or not easily remedied. Working in high-stress, trauma-exposed work environments is uniquely challenging and system barriers that operate beyond the influence of front-line professionals can add an additional level of moral distress and internal conflict. In this session, we will explore tools and strategies for staying well within work environments that are constricted or impacted by intractable problems, including staffing shortages, client wait-times, resource limitations, and increasing client complexity.

In this session, we will discuss:

  • How our mindset and perspective are relevant when working with intractable problems
  • Tools and strategies that can enhance a sense of control and agency when faced with intractable problems
  • How to empower supervisors and managers to effectively support their teams to stay well when working within these chronically challenging conditions

Registration is limited to 40 participants.

COST: $250 CAD + applicable taxes

Registration is currently open for past participants of our Train the Trainer program. General registration will open on May 1, 2024.

REGISTER NOW

Françoise Mathieu, M. Ed, RP is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook and the Executive Director of TEND.

Marlene O'Neill-Laberge, RSW, MSW, is a Child and Family Therapist and Organizational Health Specialist. With over 20 years of experience, she has worked in front-line, consultant and leadership roles across sectors, as well as within multi-disciplinary teams.

FREQUENTLY ASKED QUESTIONS

Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.

Priority registration is given to past participants of our Train the Trainer Program. If spaces remain, general registration opens one-week after.

Yes. The instructor teaches each session with the assumption that participants are familiar with the concepts covered in our Train the Trainer Program such as secondary trauma, moral distress, organizational health, and how these concepts impact helping professions.

While we invite anyone who is passionate about the importance of sustainable, ethical, and trauma-informed practices within the workplace to attend these sessions, they are not intended as an introduction to these topics.

If these concepts are new to you, consider enrolling in our Train the Trainer Program.

If you are uncertain whether this series is right for you, contact us. We can help you figure out if the education provided in this series is a good fit for you or your team,

These sessions are specifically designed to build on knowledge learned during our Train the Trainer program. Priority registration is given to past participants. If spaces remain, general registration opens one-week after.

The instructor teaches each session with the assumption that participants haves some familiarity with the concepts covered in the Train the Trainer Program such as secondary trauma, moral distress, organizational health, and how these concepts impact helping professions.

You will need a reliable internet connection, a microphone, and webcam. All sessions are conducted virtually via Zoom and participants are invited to turn their camera and microphones on to participant in the sessions.

Participants may also be invited to use the online program Dropbox to access additional materials.

Yes. Recordings will be available for 10-days following the live event. Once registered, participants will receive emailed instructions for accessing the live event and recordings.

Upon registering, you will be redirected to a secure payment portal via PayPal. Note that your registration for this event is not confirmed if payment is incomplete. If you do not receive a receipt from PayPal, this means that your payment was not completed and you must register again.

Once payment has been received, our team will be in touch with instructions for accessing the live event and recordings. Please check your spam, junk, promotions, or other inboxes for this email. If you do not receive this email within 2 business days of registering, please email Jennifer Pinard, our Training Support Lead, at jennifer@tendacademy.ca.

If you require assistance with payment options, please contact Alison, our Operations Manager, at alison@tendacademy.ca or give us a call at (613) 539-2482.

Once payment has been confirmed, no refunds will be issued. Recordings will be available for 10-days following the date of the live event for participants who are unable to attend,

We reserve the right to cancel each session should the number of registrations be insufficient. We are not responsible for any costs that may be incurred by the cancellation of these sessions. In the event that TEND cancels a session, all registration fees will be returned to participants.

Terms & Conditions apply

Registration for each session is limited to 40 participants. If the session you would like to attend is full, , our Client Support Lead, to be placed on our waiting list.

These sessions are specifically designed to build upon knowledge learned during our Train the Trainer program.

If requested, we are able to provide participants with a certificate of registration following the session. However, please note that we do not provide accredited continuing education credits for any regulatory bodies.