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Making Conflict Work

Foundational skills in conflict resolution

Group of people holding cut outs of speech bubbles over their faces

Key Learnings

  • Understand why conflict happens and recognize the dangers of unmanaged conflict.
  • Identify common sources of conflict within teams.
  • Learn strategies to effectively work with different conflict management styles.

Making Conflict Work

Foundational skills in conflict resolution

Overview

In today’s world of work, three things are certain: there will be change; there will be stress; and these two factors will lead to conflict. Unattended conflict can have a disastrous effect on the well-being of teams and organizations. How do we bring our teams together in the face of shifting mandates, resource shortages, and other stressors?

Healthy conflict can be a source of growth, opportunity, and success. This training provides foundational skills in conflict resolution.

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