Some challenges at work can feel impossible to fix: staffing shortages, long wait times, and resource limitations. In high-stress, trauma-exposed workplaces, these barriers are more than just frustrating; they can create moral distress and emotional suffering. How do we stay connected to our values and the organizational mission in the face of such complex challenges?

Intractable problems refer to situations that are chronically challenging, feel impossible to resolve, or beyond our control. Though the problems may not be solvable now, we can still make choices about how we respond. By shaping our mindset, we can protect our well-being, stay creative, and keep problem-solving. This training explores tools and strategies for staying well within work environments that are constricted or impacted by intractable problems.