Trauma-Informed Practice
Building a Responsive & Compassionate Organization
INTENSIVE PROGRAM
How do we provide the best possible service to those who require support?
As helping professionals, we can easily understand the “why” of trauma-informed practice: we recognize that safety, trust, and collaboration are essential for providing compassionate care; we’ve seen how trauma changes the way people engage with the world; and we’ve helped others navigate a complex path to healing and recovery.
When it comes to trauma-informed service delivery, it is often the “how” that is a challenge.
The TEND Trauma-Informed Practice program provides the knowledge and tools to implement and evaluate trauma-informed practices within your organization.
Understand Trauma and Its Impacts
Trauma is more common than some believe, and it is likely that many of the people we work with have been affected.
Understanding the impact trauma can have on the workplace, the workforce, and the people we serve is essential to providing supportive services.
Learn Trauma-Informed Practices for Individuals and Organizations
We explore the guiding principles of trauma-informed practice with a focus on how to move from abstract concept to practical application.
Begin Your Journey to Becoming Trauma-Informed
There is no “one-size-fits-all” approach to becoming a trauma-informed organization.
This program will help you to identify specific strategies for implementing trauma-informed efforts that are adapted to your unique work environment.
Join an Upcoming Session
Be informed for the next scheduled session.
Program Instructor
Marlene O’Neill Laberge
Organizational Health Specialist
Marlene is an Organizational Health Specialist and lead of the TEND Working Well, Together Program where she works collaboratively with leaders to create the best possible work environments for their teams.
Marlene is a skilled trainer teaching on the topic of secondary traumatic stress, organizational health, trauma-informed practices, debriefing, and intractable problems. She taps into her years of experience by using stories and case examples to illustrate concepts in a tangible and engaging way.
Marlene has worked in a variety of settings, including health care, child welfare, child advocacy and community mental health. With over 20 years of experience, she has worked in front-line, consultant, and leadership roles across sectors, as well as within multi-disciplinary teams.
She holds a Master of Social Work and is a Certified Circle of Security Parenting Facilitator, a Certified Trauma Focused Cognitive Behavioural Therapist, and trained in DBT Skills for Adolescents.
Trauma-Informed Practice Program Learning Objectives
Understanding Trauma & Trauma-Informed Practice
- What is Trauma? Gain an understanding of how trauma impacts you, your colleagues, and the people you serve.
- Guiding Principles of Trauma-Informed Practice: Examine the five principles of TI-practice and reflect on how they apply to your workplace.
- Barriers & Roadblocks: Explore challenges and concerns to implementing trauma-informed practices.
Building the Scaffolding
- How Do I Work in a Trauma-Informed Way? Apply the six guiding principles to your work with actionable strategies.
- How Do I Support Others to Work in a Trauma-Informed Way? Examine organizational practices to support trauma-informed efforts.
- Actionable Steps: Construct a plan for how your organization can initiate or enhance support for individuals in applying TI practices.
Building Trauma-Informed Organizations
- Mapping the Trauma-Informed Landscape: Identify the essential components of a Trauma-Informed Organization.
- Planning Your Route: Evaluate your organization’s current position on the journey to becoming trauma-informed and identify your goals.
- Roles and Responsibilities: Explore how staff at various levels and roles contribute to creating and sustaining a trauma-informed organization.
Sustaining Trauma-Informed Practices
- Ensuring Long-Term Success: Identify specific strategies for implementing and sustaining trauma-informed practices, including policy reviews and progress evaluation.
- Craft a Forward-Looking Action Plan: Formulate detailed next steps for your organization, troubleshoot concerns, and identify missing resources or supports.
- Make the Business Case & Get Buy-In: Learn how to communicate the importance of trauma-informed practices to leaders and champions.
Plus, exercises, assessments, tools, and checklists to help you on your journey towards becoming a trauma-informed organization.
- Workbook: Each participant will receive a copy of The Trauma-Informed Practice Program workbook.
- One-Year Subscription to the TEND Toolkit: Access to our library of resources with 100+ videos, articles, book recommendations, and strategies.
- Planning tools, assessments, and checklists: Essential resources to both plan and implement trauma-informed efforts in your workplace.
Frequently Asked Questions
Who should take this program?
Anyone who is interested in bringing trauma-informed practice to their organization. The program is designed for those who are in roles responsible for creating and implementing trauma-informed practices, procedures and policies within an organization or department.
Is there a prerequisite for enrolling in this program?
Yes. All participants of the Trauma-Informed Practice program will be given access to an on-demand webinar that covers the basics of trauma. This session provides fundamental knowledge necessary to fully engage in this training. The prerequisite materials will be made available to you upon receipt of your course fee or non-refundable deposit.
We encourage all participants to set aside an hour of protected time prior to the beginning of the program to review the introductory material.
What is your cancellation policy?
We reserve the right to cancel this program should the number of registrations be insufficient. We are not responsible for any costs that may be incurred by the cancellation of this program.
In the event that TEND cancels this program, all program fees including deposits will be returned to participants.
For Online Offerings
- If you choose to cancel your registration on or before 8 days prior to the beginning of the program, you will receive a refund of your course fee minus the registration deposit of $500.00 CAD + Tax. This deposit can be put towards a future program.
- If you have already received the materials for this course prior to cancelling, you will be responsible for this cost ($250.00 CAD + Tax).
- No refunds will be issued on or after 7 days prior to the beginning of the program. A colleague may attend in your place.
For In Person Offerings
- If you choose to cancel your registration on or before 15 days prior to the beginning of the program, you will receive a refund of your course fee minus the registration deposit of $500.00 CAD + Tax. This deposit can be put towards a future program.
- If you have already received the materials for this course prior to cancelling, you will be responsible for this cost ($250.00 CAD + Tax).
- No refunds will be issued on or after 14 days prior to the beginning of the program. A colleague may attend in your place.
What technology do I need to participate?
You will require a reliable internet connection, a microphone, and webcam. Participants will also need to be comfortable using the online program Dropbox to access materials for this program.
I’m unable to attend all of the sessions. Can I still take the course?
For Online Offerings
Yes, all of the Zoom sessions will be recorded and can be viewed on your own schedule. Participants will be responsible for reviewing any missed materials throughout the course.
For In-Person Offerings
Participants must attend the full two days of in-person training. The follow-up Q&A sessions will be recorded and can be viewed on your own schedule.
The program is full! What can I do?
In order to ensure a personalized experience for all participants, registration for this program is limited. If the current session is full, please email Alison, our Operations Manager, to be placed on our waiting list.
Can I bring this training to my organization?
Yes. We offer our Trauma-Informed Practice Program as an in-house training to organizations. Contact Alison, Operations Manager, to learn more.
What is the time commitment for this program?
Each week of the online format requires about 4 hours of protected time. This includes a 2-hour lecture and 75-minute reflection discussion.
Participants are encouraged to set aside one hour between the lecture and the reflection discussion each week to complete exercises and prepare for the discussion.