How do we best support our people through trauma exposure?

This two-day training will give you the tools, resources, and confidence to create and implement debriefing and mutual support practices.

Explore a Continuum of Mutual Support Practices

This program will guide you through a thoughtful evaluation of your current mutual support policies and practices. We will explore tertiary, secondary, and primary support practices to address the range of needs within your workplace.

Widen the Lens on Debriefing

Supporting your team is about more than responding to critical, unexpected situations. Meaningful and sustainable support is also about addressing the day-to-day accumulation of trauma exposure.

Build Your Facilitator's Toolkit

Learn best practices to facilitate debriefing and mutual support practices, encourage respectful sharing, and navigate common roadblocks.

Program instructors

Diana Tikasz

Diana Tikasz, MSW, RSW has worked in the teaching and health care sector for over 30 years and specializes in trauma-focused work. She is a TEND Associate and Organizational Health Specialist for the Roadmap to Organizational Health program.

Françoise Mathieu

Françoise Mathieu, M. Ed., RP, is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook, founding member of the Secondary Traumatic Stress Consortium, and the Executive Director of TEND.

Click the video below to hear more from your TEND instructors on what debriefing & mutual support mean and why these practices are crucial for improving organizational health.


Join us at One King West Hotel & Residence in the heart of downtown Toronto.

Includes resources, strategies, and tools to help you build your facilitator's toolkit.

Reconnect during two follow-up online sessions. These provide an opportunity to check-in and troubleshoot any roadblocks.


Tuesday, May 14, 2024 | 8:30 AM – 4:30 PM ET


Widening the Lens on Debriefing & Mutual Support

What is debriefing and why is it important? We broaden the conversation on debriefing and mutual support practices and cover the importance of addressing both the immediate and cumulative impact of trauma exposure.


A Continuum of Mutual Support Practices

Which debriefing and mutual support practices would be most beneficial for your workplace? Using the Continuum of Mutual Support, we explore tertiary, secondary, and primary support practices to address the range of needs within the workplace.


Wednesday, May 15, 2024 | 8:30 AM – 4:30 PM ET


Building Your Facilitator's Toolkit

How do we lead a mutual support practice or debriefing group? We examine each element of a successful mutual support practice and discuss strategies for facilitating participation, encouraging respectful sharing, and embedding helpful micro-strategies.


Getting Started & Navigating Roadblocks

We explore common roadblocks and offer strategies for troubleshooting common concerns. We end the day with building an action plan for next steps.


Tuesday, June 4, 2024 | 1:00 PM - 2:15 PM ET


A few months later, we meet again to discuss what is going well and what needs adjustment. We also troubleshoot any concerns with facilitation to help build confidence.


Tuesday, September 17, 2024 | 1:00 PM - 2:15 PM ET


Our final check-in for the program. We meet to discuss issues around sustainability of debriefing and mutual support practices. We consider on-boarding for new staff, training of future facilitators, and building in-house capacity.


Join us at the historic One King West Hotel & Residence.

1 King Street West, Toronto, ON, M5H 1A1



CAD + Applicable taxes.
$500 non-refundable deposit due at time of enrollment.




Debriefing is a term used to describe a wide variety of practices, procedures, and protocols. One of the most common conceptualizations of debriefing is that of a formal, large group event during which everyone involved in the incident shares what they saw and what happened with the goal of learning what could have done differently.

In this program, we aim to “widen the lens” on debriefing practices. We use the term debriefing and mutual support practices to include practices used in the aftermath of critical events as well as practices that provide support with the day-to-day accumulation of trauma exposure and stress.

Anyone who is interested in learning more about debriefing and mutual support practices. This session would be applicable to both facilitators as well as those responsible for creating and implementing support practices in their workplace.

Past participants of our programs include professionals from healthcare, education, legal fields, policing, military, government agencies, public health, advocacy, animal welfare, and many others.

Two days of training plus two virtual sessions. Breakfast, lunch, coffee breaks, and snacks will be served during the two live training days in Toronto.

Participants will also receive:

  • Access to three of our on-demand trainings – Empathic Strain & Secondary Traumatic Stress 101: Understanding the Essentials, Key Tools to Safeguard Your Well-Being: Building Your Essential Toolkit, and Psychological First Aid: Helping Each Other Through.
  • A one-year subscription to the TEND Toolkit
  • Presentation slides, handouts, resources, and other materials via Dropbox

Note: Travel to the training location in Toronto or accommodations are not included.

Yes. All participants of the Debriefing & Mutual Support Program will be given access to three of our on-demand webinars that cover the basics of secondary traumatic stress, grounding practices, and psychological first aid. These sessions will give you the fundamental knowledge necessary for the live, two-day training. These materials will be made available to you upon receipt of your course fee or non-refundable deposit.

We encourage all participants to set aside 3-hours of protected time prior to the beginning of the program to review the introductory material.

You will require a reliable internet connection, a microphone, and webcam. Participants will also need to be comfortable using the online program Dropbox to access materials for this program.

Yes. Both of the virtual Q&As sessions will be recorded and can be viewed on your own schedule. Note that live sessions are not recorded. Please also note that all timings in this course are in Eastern Time (ET).

We reserve the right to cancel this course should the number of registrations be insufficient. We are not responsible for any costs that may be incurred by the cancellation of this course.

In the event that TEND cancels this program, all course fees including deposits will be returned to participants.

Cancellations must be received 30-days prior to the beginning of this course. If you choose to cancel your registration on or before Tuesday, April 16, 2024, you will receive a refund of your course fee minus the registration deposit of $500.00 CAD.

No refunds will be issued on or after Wednesday, April 17, 2024. A colleague may attend in your place.

Note that TEND is not responsible for any costs incurred related to travel or accommodation to the event space.

Terms & Conditions apply

Registration for this program is limited to ensure a personalized experience for all participants. If the current session is full, email Jennifer, our Training Support Lead, to be placed on our waiting list.

Yes. We offer our Debriefing & Mutual Support program as an in-house training to organizations. View our downloadable program PDF or contact us to learn more.


Our two-day live training event will happen at One King West Residence & Hotel. 1 King Street West, Toronto, ON, M5H 1A1

The venue is easily accessible from Toronto Pearson International Airport. There are several transportation options to get to downtown Toronto, including the UP Express, a direct rail line from the airport to Union Station (Toronto’s main transport hub).

For more travel options:

For participants who wish to stay at the venue location, One King West, we are able to provide a block code when making a reservation. Just let our team know prior to booking your accommodations.

There are also several other hotels within walking distance:

Class size is limited.

We anticipate that this event will sell out quickly. Please let us know as soon as possible if you intend to participate.