This is a Marathon, Not A Sprint: Strategies to Address Wear & Tear (Part One)
As professionals in essential services… We all need to consider…
Il s’agit d’un marathon, pas d’un sprint : stratégies pour prévenir l’épuisement (première partie)
En tant que professionnels fournissant des services essentiels… Nous…
Ayez une bonne pensée aujourd’hui pour les préposés des centres d’appels
En regardant les nouvelles ce matin, j’ai constaté les longues périodes…
Today, Spare a Thought for the Call Centre Operators
I was catching up on the news this morning and reading about the long wait…
Dealing with Stress & Uncertainty
We all have different ways of dealing with stress and uncertainty. Even at the…
La reduction du stress par la pleine conscience
La réduction du stress par la pleine conscience ou MBSR (Mindfulness-Based…
Breathe, Reset, Refuel. Rinse, Repeat.
I have been thinking a lot about energy and pacing lately. More specifically,…
Three Simple Guidelines for Healthy Living
We were recently visiting beloved friends for a rare weekend away. Sitting…
A Fresh Start for Fall
Autumn is always a welcome reset time for me. I know that not everyone feels…
