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Topics & Training

Education & Consulting for Helping Professionals

Foundational Training

If this is the first time your organization is offering TEND education, we recommend that you begin by offering our foundational trainings.
These sessions are designed to provide participants with the language to talk about the concepts that are central to well-being in the helping professions.

doctor, nurse, phsysician

Key Learnings

  • Identify your risk factors for secondary traumatic stress and empathic strain.
  • Develop strategies to take stock, reduce trauma exposure, and reset.
  • Make a plan for sustainable change.

Secondary Traumatic Stress & Empathic Strain

Understanding the Foundational Concepts of Trauma-Exposed Work

ALL STAFF | TRAUMA-EXPOSED PROFESSIONS | NO PREREQUISITES

Overview

How do we stay well when bearing witness to suffering? What is the impact of hearing, seeing, and reading about trauma daily? Chronic exposure to difficult stories can lead to experiences of secondary traumatic stress and empathic strain (also known as compassion fatigue).

These occupational hazards are normal and common – particularly when working with people in crisis. This training explores the impact of empathic strain and secondary trauma exposure on the physical and emotional well-being of helping professionals and offers strategies to stay well.

Key Learnings

  • Identify the risk factors for work-related overwhelm.
  • Recognize the impact of crisis situations and “wear & tear” on energy levels.
  • Learn evidence-informed strategies to rest and refuel.

Chronic Stress

Managing Work-Related Exhaustion & Overwhelm

ALL STAFF | ALL PROFESSIONS | NO PREREQUISITES

Overview

Heavy workloads, intricate problems, and dwindling resources – these are challenges faced by today’s busy workplace. Despite this, our work requires us to be compassionate, focused, and creative. How do we think clearly and stay well in the face of exhaustion and depletion?

When experts discuss work-related stress, they often overlook an important contributing factor: plain old fatigue. This training provides strategies to manage the chronic “wear and tear” of working in a helping profession.

Key Learnings

  • Understand trauma and identify myths and assumptions.
  • Recognize the influence of Adverse Childhood Events (ACES) trauma on beliefs, thoughts, and actions.
  • Learn best-practices for delivering trauma-sensitive care and preventing re-traumatization.

Trauma-Informed Care in Complex Workplaces

Understanding the Impact of Trauma on Service Provision

ALL STAFF | ALL PROFESSIONS | NO PREREQUISITES

Overview

Working with people with complex needs can be challenging. We all aim to offer responsive, ethical, and compassionate care. However, this is only possible when we recognize the pervasive impact of trauma on well-being. How do we promote a culture of safety, collaboration, and empowerment in a complex workplace?

Working in a trauma-informed way ensures better outcomes and healthier staff. This training provides foundational knowledge about trauma-informed care including the prevalence, presentation, and impact of trauma.

Contact us to book your training today.

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