Compassion Fatigue 101: On-Demand Course
The online course that that explores the emotional costs of working in a helping profession.
Instructor: Françoise Mathieu, M. Ed, RP
Repeated and chronic exposure to large volumes of difficult stories can erode our sense of empathy for others.
We can become hardened and desensitized to the suffering of others– or conversely, we can become swallowed up by their pain. Any of us can experience these “costs of caring” when we are overloaded, working with traumatic content, or supporting people who are chronically in crisis.
Since its launch in 2018, the Compassion Fatigue 101 online course has helped thousands of helping professionals understand and address the costs of doing difficult work.
This course was updated and revised in 2021 to reflect advancements in the field of compassion fatigue research.
90 Mins of Video
Join Françoise Mathieu, M. Ed., RP, as she shares her personal experiences and perspective as a front-line mental health provider and educator.
Course Workbook Included
This on-demand course includes an accompanying workbook filled with self-guided exercises and reflections.
Online Tools & Assessments
You will be guided through several self-assessment tools to help you understand you own unique circumstances as a helping professional.
Certificate of Completion
Once you complete this course, you will obtain a certificate of completion for 3.5 hours of training time.
A Look Inside this On-Demand Course
- The History of Compassion Fatigue and Understanding the “Costs of Caring”
- Vicarious and Secondary Trauma
- Factors that Affect Compassion Fatigue
- The Work that You Do
- Who Gets Compassion Fatigue?
- The Venn Diagram Tool
- Take the Venn Diagram Self-Assessment Online Tool
- The Professional Quality of Life Self-Test (ProQOL)
- Take the ProQOL
- Warning Signs
- Identifying Your “Big Three” Warning Signs
- Four Steps to Wellness
- Low Impact Debriefing
- Compassion Satisfaction & Toxic Workplaces
- Next Steps
- Resources for Further Learning
- Interview with Françoise Mathieu – 2021 Update
Frequently Asked Questions
This on-demand course is designed for anyone working in a helping profession.
The terms helping professional and caring professional are used to describe those whose role it is to help, care for, or protect others. This includes healthcare professionals, first responders, lawyers, judges, counsellors, therapists, teachers, funeral workers, animal care workers, customer service representatives – and so many more.
If your job is to help others – whether that be through treatment, counselling, advocacy, volunteering, community outreach, or customer service – you are a helping professional.
One-year from the date of purchase.
Once you purchase this on-demand course, an account will be created for you on the TEND website. You will receive an email with your username and password. To get started, visit www.tendacademy.ca/my-account/
Lost your password? Click here to reset it.
Didn’t receive your log-in credentials? Contact us and we will help you out.
Please note that you are limited to purchasing one license per checkout. Your purchase information is used to automatically create an account on the TEND website including your name and email.
If you would like to purchase access for multiple people, please contact us. We also offer group pricing for license purchases of +10.
Yes. We offer group pricing for license purchases of +10. Contact us.
I really enjoyed the training.
This was such a wonderfully organized and well put together training. I cannot wait to go to the actual training in SSM!
This was a great overview for self-care when dealing with compassion fatigue, with lots of resources listed for further access and reading.
Extremely important information for anyone in caring professions. I would have liked it to be more interactive.
Easy to understand and she use relatable scenarios and other life experiences
Great information! And presenter!
I liked the personal stories.
It was informative and relevant.
Loved all of the information
Nicely broken down into mangeable chunks. Great explanations provided on key concepts.
I took this course in preparation for school district re-opening after COVID 19. It is an excellent presitation and preparation guideline for multiple and diverse individual and group challenges, especially now in the face of police concerns with BLM ni the backdrop of COVID.
Excellent course with practical and salient information that can be taken back and applied immediately. The pace was self guided that allowed for note taking, processing and self reflection. Looking forward to the next opportunity.
Thank you for developing this course. It was a great reminder for caring for ourselves in our daily lives of helping others. There are some points made throughout the course that I know will stick with me for a long time to come.
Compassion Fatigue 101 is just as important as knowing CPR. I cannot afford the consequences of not having this information.
I enjoyed the course. Its pace and delivery was excellent allowing for time for reflection as well as sharing well researched best practices. I’m looking forward to learning more from the TEND Academy. John.
I really enjoyed this course! The presenter is very engaging and the information is spot on. I was able to consider many aspects of the issue of compassion fatigue and the exercises helped me to reflect on how this issue has an effect on both work and family life. Thank you! Marlo
I really enjoyed how she would use very relatable situations when talking about different topics.
I attended the HALIFAX Tend Conference this year. learned a lot regarding Compassion care, Compassion fatigue, WTF (LOL) and most importantly, myself. This course ia a logical next step and I am looking forward to complete the online T4T in February 2019. Françoise…”tu ROCK”
I enjoyed this coarse very much, I thought the topic of the negative Nellie if you will was great, hit the nail on the head. The workplace may be 95% void of negativity, but add in the 5% left and all they do is complain it has a negative impact on others to be sure. This coarse covered a lot of the material, and broke it down into smaller more understandable categories, very well done! Thx