MAY 19, 2020

Pandemic Etiquette: Tips to Manage Communication Expectations for Teams

Each team will have to navigate their unique workplace culture and demands of their workload to come to an agreement about workplace etiquette during this pandemic. Here are some suggestions to consider.

MAY 7, 2020

A New Balancing Act: Resources to Manage Working from Home & Parenting During the Pandemic

Although there are no miracle solutions to the complex challenge of juggling home life and remote work, there are some excellent resources available.

APRIL 9, 2020

This is a Marathon – Not A Sprint: Understanding Reactivity During COVID-19 & Strategies to Stay Grounded

How do we understand our knee-jerk reactions to stress and how can we stay grounded in the face of uncertainty?  This is Part Two of our strategies to stay well in the long-term.

APRIL 2, 2020

This is a Marathon – Not A Sprint: Strategies to Address Wear & Tear in Helping Professionals during COVID-19

What can we do to remain clear-headed and balanced during this pandemic?  This is Part One of our strategies to stay well in the long-term.

MARCH 26, 2020

Leaders Are People Too: Staying Well During COVID-19 – an interview with Dr. Patricia Fisher

Dr. Fisher shares best practice recommendations for leaders amidst the stress of the COVID-19 pandemic.

MARCH 19, 2020

Today, Spare a Thought for the Call Centre Operators

Most operators were already experiencing very high-pressure work environments before this pandemic unfolded – here is what may be happening at the receiving end of that phone call, live chat or email.

MARCH 16, 2020

Dealing with Stress & Uncertainty

Françoise Mathieu shares three essentials tools to stay grounded, healthy and thinking clearly – even when we don’t have much control at all.


Videos & Audio

Grounding Technique: Feet on the Floor with Diana Tikasz, MSW, RSW

Excerpt from Diana Tikasz’s online course: Staying Grounded in Stressful Work

Ten Strategies for Managing Compassion Fatigue & Secondary Trauma with Françoise Mathieu

Françoise Mathieu shares 10 strategies for managing the impact of difficult work. Filmed by the Workers’ Compensation Board of Alberta in March 2018.

Please note that, as this presentation was filmed in 2018, the examples provided were prepared for the climate of healthcare at that time.

One in Ten, S2, Ep. 8: This Is a Marathon, Not a Sprint: Pacing Yourself Through the Pandemic

Child protection professionals have tough jobs on any day. Add in a pandemic, and you’re piling stress on top of stress. In this episode of the One in Ten podcast, Françoise shares strategies to cope with the added stress and fear of a pandemic while working in fields that already have their share of these issues on the best of days. 

The One in Ten podcast is brought to you by National Children’s Alliance, the largest network of care centers in the U.S. serving child victims of abuse.